Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dave Caputo

Dave Caputo

April 12, 2024

5  out of  5 rating by Dave Caputo
"I recently requested to have a little money drawn from the cash value of my State Farm Life insurance policy. Miguel E. Lozano took on my request. He put me in contact with the State Farm Life program office and followed through to be sure the check was delivered to my home address. Miguel made sure all of this took place in a just a few days. A BIG THANKS to Miguel for his prompt attention to this."
Profile photo of Danielle Draughn

Danielle Draughn

April 10, 2024

5  out of  5 rating by Danielle Draughn
"Miguel was very helpful and efficient the best insurance experience I have had !"
Profile photo of Maria Del Rayo Ortiz

Maria Del Rayo Ortiz

March 27, 2024

5  out of  5 rating by Maria Del Rayo Ortiz
"Miguel was very willing to assist me with a windshield claim with the claim company."
Profile photo of Charles Padilla

Charles Padilla

March 13, 2024

5  out of  5 rating by Charles Padilla
"I have to give Bryan Doener of State Farm a huge Thank You .. I called needing a rental vehicle and within 5 minutes he called back and had a vehicle for me with Hertz. I have been with State Farm for many years and Bryan Doener ANF Highly Recommend him and his staff. Thank You Bryan .. I appreciate you!!!"
Profile photo of Jolie Herrera

Jolie Herrera

March 6, 2024

5  out of  5 rating by Jolie Herrera
"I love State Farm insurance it has been so affordable and amazing but Felisha Penn has made it 10 times much more better!!!! She helped me so much and was patient with me, i got my business insurance with her , I couldn't ask for a better agent!!!!!!"
Profile photo of Soniaa

Soniaa

November 15, 2023

5  out of  5 rating by Soniaa
"Felisha, I want to express my sincere gratitude for the exceptional support you provided in helping me obtain the perfect insurance coverage for my home and vehicle. Your professionalism and expertise throughout the process were outstanding and I couldn't have done it without you. I'm extremely grateful for the excellent service you provided."
Profile photo of Langat Langat

Langat Langat

September 15, 2023

5  out of  5 rating by Langat Langat
"The office is wonderful and his staff are exceptional! Andrea Sanchez i would not have insurance anywhere else if not your best expertise going through the details of what I want..Thank you for being so caring and for the very prompt customer service!!! I mean you can call them and they are there to assist as much at they can."
Profile photo of Comida Frontera

Comida Frontera

August 16, 2023

5  out of  5 rating by Comida Frontera
"Recently moved to Santa Fe from New York, needed home and car insurance. The people at Bryan Doerner Agency could not have made it any easier or more pleasant. Very nice people with reasonable pricing."
Profile photo of kat toz

kat toz

August 12, 2023

5  out of  5 rating by kat toz
"On a recent hiking adventure I unfortunately locked my keys and glasses in my car. My car was at a trailhead parking lot at 10,200 ft elevation. Cell service was a problem. I called Bryan and he provided my policy number and talked me thru the emergency service process I was going to initiate with State Farm. Due to medication I take, I was under a relatively short timeline to resolve my lockout. Bryan offered to come pick me up if the State Farm lockout service couldn't respond in a timely manner. Lockout service arrived and resolved my lockout, averting an issue with my medication. Bryan absolutely redefined customer support/customer service. He was very proactive in providing me the process and information needed to resolve my lockout. I will be a policy holder (car and homeowner) with Bryan and State Farm for a very long time. Many, many thanks, Bryan and colleagues!! Kirk Tozer Santa Fe, NM"
Profile photo of John Berry

John Berry

August 6, 2023

5  out of  5 rating by John Berry
"First rate customer service! Andrea Chavez tenaciously represents her clients. Very impressive! Anthony very helpful, and Brian Doerner very helpful and very informative. These guys simply do their job very well!"
Profile photo of A

A

August 4, 2023

5  out of  5 rating by A
"Has a great Team, very knowledgeable and informative staff. Highly recommend!"
Profile photo of Lauren Janson

Lauren Janson

July 7, 2023

5  out of  5 rating by Lauren Janson
"I am so pleased at how attentive Andrea Sanchez was with any info that I needed. Thank you so much for helping me and getting my insurance back on track . You’re the best !"
Profile photo of Emily Van Cleve

Emily Van Cleve

July 5, 2023

5  out of  5 rating by Emily Van Cleve
"Update: Bryan continues to be unbelievably amazing. Here's what I wrote two years ago, and it's still true. "Bryan and his team are fantastic! I have had several different State Farm agents through the years, and Bryan is by far the best one. He has taken the time to personally reach out to me, making sure that my needs have been met. I highly recommend him!""
Profile photo of Alex Levinsky

Alex Levinsky

May 26, 2023

5  out of  5 rating by Alex Levinsky
"Great customer service! Very professional, very friendly, attentive to the details and kind team members! I would highly recommend this office for any insurance needs."
Profile photo of Lupe Duran

Lupe Duran

November 14, 2022

5  out of  5 rating by Lupe Duran
"Tanya is a hard worker and is very knowledgeable in her work I give her 5 stars"
Profile photo of J M

J M

November 12, 2022

5  out of  5 rating by J M
"Tanya Espinoza is by far the best insurance agent I’ve ever dealt with,very friendly and professional. Will definitely refer friends and family."
Profile photo of John Miller

John Miller

November 11, 2022

5  out of  5 rating by John Miller
"Since moving to Santa Fe in 2020, Bryan Doerner has been my go-to insurer. The entire team has been responsive, courteous, and professional throughout. A joy to work with; always willing to dig deep when I do not understand a bill, need to modify our coverage, and file a claim. Happy camper."
Profile photo of alfredo padilla

alfredo padilla

November 7, 2022

5  out of  5 rating by alfredo padilla
"State farm has been great!!!!!! Thank you"
Profile photo of Jose Vazquez Castro

Jose Vazquez Castro

September 1, 2022

5  out of  5 rating by Jose Vazquez Castro
"Probably the best insurance I've had! Andrea is great, easy to work with and extremely helpful! Definitely the best coverage overall, with the best rates EVER!"
Profile photo of Char Benavidez

Char Benavidez

August 10, 2022

5  out of  5 rating by Char Benavidez
"Inviting, clean very nice"
Profile photo of Brook Krumback

Brook Krumback

February 6, 2022

5  out of  5 rating by Brook Krumback
"I worked for this office for 6 years and not only was it an amazing small business to work for the agent Bryan is an extremely thoughtful and knowledgeable mentor and helps his clients the same! All of the staff is being taught by the best and has the best procedures in place to provide top notch service!! Now being a customer I rest assured knowing all of mine, my family and my friends policies are well taken care of with this agency!! Thank you Bryan Doerner and staff!!"
Profile photo of Antonio Rascon

Antonio Rascon

February 5, 2022

5  out of  5 rating by Antonio Rascon
"Best agency in town by far! Great customer service from Bryan and team! I have also worked with Andrea who is very knowledgeable and helpful! I appreciate the attention to detail in my policies and always looking out for my discounts! Also have had a glass claim which went extra smooth. Highly recommend this agency."
Profile photo of Eddie

Eddie

January 19, 2022

5  out of  5 rating by Eddie
"I have found Bryan Doerner’s State Farm and his office colleagues over several years to be always available and responsive to my personal, home and vehicle insurance needs, providing caring advice and cost effective options. Thanks guys!"
Profile photo of Viktor Sotelo

Viktor Sotelo

December 21, 2021

5  out of  5 rating by Viktor Sotelo
"This is the best insurance I ever had o had all of my 3 cars with them. And my agent (Brook Krumback.)she has been so profesional and so helpful she has find way on saving me money. I’m so thankful she found me. I Highly recommend them specially Brook.! Thank you so much!"
Profile photo of Jessica Garcia-Tovar

Jessica Garcia-Tovar

December 9, 2021

5  out of  5 rating by Jessica Garcia-Tovar
"Bryan Doerner’s level of professionalism and genuine care is unmatched! He makes every effort to ensure that you feel informed and supported during a crisis as well as when nothing important is going on in your life. He goes above and beyond in ensuring the customer experience is the gold standard! Brook Krumback is also beyond compare! She is AMAZING!!!! Her dedication, level of care and follow through is beyond compare! Also…she’s like a ball of sunshine! You can feel her smile and radiate joy even just speaking with her over the phone! Her energy is definitely contagious!!!!! What an awesome team!!! Bravo!"